js999 Privacy Policy
At js999, protecting your personal information is our highest priority. In this policy we explain how your information is collected, used, and kept secure.
Introduction and Applicability
js999 ("we", "our", "platform") operates a trusted online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") sets out what personal information we collect when you use the js999 website (https://js999.cam), how we use it, and the methods by which we keep it secure.
By accessing this website or creating an account, you are considered to have fully accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
js999 provides services only to individuals aged 21 or older. We do not knowingly collect or process information from minors.
Data Collection — What We Collect
js999 collects various types of information to operate its services properly. The categories of information collected are described in detail below.
Identity Information
- Full name and date of birth
- National ID card or passport number
- Permanent address
- Email address
- Mobile number (linked to bKash / Nagad / Rocket)
Financial Information
- Mobile banking numbers (bKash, Nagad, Rocket)
- Transaction history and amounts
- Deposit and withdrawal records
- Bonus and reward details
Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Session logs and usage data
- Cookie and local storage data
Gaming Activity Information
- Game history and betting records
- Win and loss statistics
- Preferred game categories
- Duration of activity on the platform
Purpose of Data Use
js999 uses collected information only for the legitimate purposes listed below. We never sell or transfer your information to unauthorised third parties.
- Information is processed for account registration, verification, and management.
- Information is used to complete and verify financial transactions through bKash, Nagad, and Rocket.
- Information is needed to provide customer support and resolve complaints.
- Information is analysed to detect and prevent fraud, money laundering, and suspicious activity.
- Information is used to improve the platform experience based on user preferences.
- Information is needed to correctly deliver bonuses, promotions, and VIP programme benefits.
- Information is used to implement responsible gaming policies and manage self-exclusion processes.
- Information is provided to regulatory authorities as required to comply with applicable laws and regulations.
- Information is used to send important account notifications and updates by email.
Cookies and Tracking Technologies
The js999 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the functionality of the site.
Essential Cookies
These cookies are essential for maintaining login sessions, verifying security tokens, and basic platform operations. Without them the site will not function properly.
Functional Cookies
These cookies are used to remember your language preference, display settings, and other personalised preferences, so you do not have to set them up again each time.
Analytics Cookies
Analytics cookies are used to understand site usage statistics, page visit patterns, and which sections are used most.
You can control or disable cookies by changing your browser settings. Keep in mind that disabling certain cookies may prevent you from using some features of the site.
Data Sharing with Third Parties
js999 never sells or rents your personal information. However, in certain circumstances we may share limited information with the following parties:
Payment Providers
Mobile banking services such as bKash, Nagad, and Rocket use the information necessary to process financial transactions. This information is used solely to complete transactions.
Game Providers
Our game partners — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — may receive minimal technical information to deliver the best gaming experience.
Legal Obligations
Information may be provided to regulatory or law enforcement agencies in accordance with court orders, legal investigations, or applicable regulatory requirements.
Technology and Service Partners
Cloud hosting, security verification, and technology service providers may have access to limited information. All of them are bound by strict confidentiality agreements.
Data Security Measures
js999 follows industry-leading technical and administrative practices to protect your personal information. We are committed to operating a secure and reliable platform.
- SSL Encryption: All data transmitted between your browser and our servers is protected by SSL/TLS encryption.
- Password Hashing: Your password is never stored directly; it is stored securely using advanced hashing algorithms.
- Access Controls: Only authorised staff may access your information for specific purposes; this is strictly controlled and logged.
- Firewall and DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
- Regular Security Reviews: Our security systems are regularly reviewed and updated by specialists.
No data transmission over the internet is completely secure, so caution is advised. However, we make every effort to protect your information. If you notice any unusual activity on your account, contact us immediately.
Data Retention Period
js999 retains your personal information only for as long as it is considered necessary or is required by law.
For active accounts, your information is retained throughout the period the account is in use. Even after an account is closed, financial records and transaction information may be retained for the relevant period as part of legal and regulatory requirements.
For inactive accounts, some basic information may be kept for a specified period for security verification and fraud prevention purposes. If you request deletion of your data, we will delete the maximum amount of information permitted by law.
Your Rights
As a js999 user, you have the following rights regarding your personal information. To exercise these rights, please contact our support team.
Right of Access
You have the right to request information about what data we hold about you.
Right to Rectification
If any information we hold about you is incorrect or incomplete, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, though legal obligations may apply.
Right to Restrict Processing
In certain cases you have the right to request restrictions on the processing of your information.
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat support. We will respond to your request as quickly as possible.
Minor Protection Policy
js999 strictly limits its services to individuals aged 21 or older. We do not knowingly collect, store, or process personal information from any minor.
Our registration process includes age verification. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian suspects that their minor child is using js999, please contact [email protected] immediately.
Policy Changes and Updates
js999 reserves the right to update or amend this Privacy Policy at any time. For any significant changes, we will publish a notice on the platform or notify you by email.
Continued use of the platform after a policy update will be taken as your acceptance of the new policy. The date of the latest update is shown at the top of the page.
We recommend that you review this policy regularly so that you are always up to date with the latest information.
Privacy Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your information, you can contact us in the following ways:
Email: [email protected]
Support: 24/7 live chat — support available in Bengali
Response Time: We make every effort to respond to your request as quickly as possible.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.